Questions, Answered
Will it really help my neck pain?
Most people do feel a difference. By cradling the natural curve of your neck and keeping your spine in a neutral line all night, Therapillow takes the strain off the muscles and nerves that cause morning stiffness and tension headaches. In our consumer study, 91% reported less neck and shoulder pain within two weeks.
Which pillow is right for me?
If you mainly want to fix neck pain, start with the Therapillow™ Cervical Pillow. Hot sleepers or anyone who likes to fine-tune their loft should choose the CloudRest™ Adjustable Pillow. NeckRevive™ is a 10-minute-a-day traction therapy device, and the AlignPro™ Knee Pillow is the perfect add-on for side sleepers with back or hip pain.
Is it good for side, back and stomach sleepers?
Yes. The contour shape supports back and side sleepers especially well, with a raised edge that fills the gap between your shoulder and the mattress. The CloudRest™ adjustable pillow lets you lower the loft if you sleep on your stomach.
What is the pillow made of?
A high-density, slow-rebound CertiPUR-US certified memory foam core that cradles your head without flattening, wrapped in a breathable, cooling, removable cover that's machine washable and hypoallergenic.
Is there a break-in period?
None. Unbox it, let it expand for a few hours, and sleep on it that night. Some people take a few nights to adjust to proper support after years on a flat pillow — that's normal and passes quickly.
How do I clean it?
Unzip and machine wash the cover on a cool, gentle cycle and air dry. The foam core itself should be spot-cleaned only — never submerge or machine wash the foam.
Does it sleep hot?
No. The cover uses a breathable, cooling fabric and the foam is ventilated to release heat, so you're far less likely to flip to find the cold side. The CloudRest™ pillow adds an extra cooling layer for hot sleepers.
When will my order arrive?
In-stock orders are dispatched within 1–2 business days and typically arrive within 3–7 business days. You'll get a tracking link by email as soon as it ships. See our Shipping Policy for full details.
What if I don't love it?
You're covered by our 100-night risk-free sleep trial. Sleep on it for up to 100 nights and if it isn't for you, contact us for a full refund. See the Refund & Returns Policy.
Is it safe for kids and sensitive skin?
Yes. The foam is CertiPUR-US certified for low VOCs and the cover is hypoallergenic, making it a good choice for children and anyone with sensitive skin or allergies.
A Pillow For Every Body
The Therapillow™ Cervical Pillow
Butterfly contour memory foam that cradles your neck and aligns your spine all night
CloudRest™ Adjustable Pillow
Dual-height adjustable loft with a cooling cover — custom comfort for any sleeper
NeckRevive™ Traction Therapy
Reverse tech-neck and ease tension in just 10 minutes a day of gentle cervical traction